| Product and engineering capability | 15% | Product drawings, material specifications, sample units, and details of available sizes, drawer layouts, locks, handles, and finishes. | Confirm that the supplier can manufacture to an approved drawing and document any proposed substitutions before production. | Unapproved material or design changes; inability to provide dimensioned drawings or a representative sample. |
| Quality management and inspection | 12% | Quality procedures, inspection records, nonconformance reports, corrective-action records, and any applicable quality-system certificates. | Agree written incoming, in-process, and final inspection requirements, with acceptance criteria tied to the product specification. | Inspection is described only in general terms, or failed units and corrective actions are not recorded. |
| Metal and component traceability | 12% | Material grades and thicknesses, supplier declarations or mill documents where applicable, and records linking production batches to materials. | Require the exact material grade and thickness to be stated in the purchase specification; verify documents against a sample batch. | Material is specified only as “steel” without an agreed grade or thickness, or documentation cannot be linked to production. |
| Fabrication and assembly controls | 10% | Process flow, equipment list, examples of weld and forming checks, assembly checks, and records for critical dimensions. | Check sample units for fit, alignment, smooth drawer movement, secure joints, and consistency with approved drawings. | Critical operations are not inspected, or production methods cannot consistently meet the agreed dimensions and function. |
| Surface finish and corrosion protection | 10% | Finish options, pretreatment details, coating specifications, test methods, and sample panels or finished-product samples. | Specify the coating and appearance requirements in writing; agree any adhesion, thickness, or corrosion tests based on the intended use. | Finish acceptance relies on vague terms such as “standard quality,” with no agreed visual limits or test requirements. |
| Production capacity and lead-time reliability | 10% | Capacity by product type, production schedule, stated lead time, and delivery-performance records for comparable orders. | Compare the supplier’s confirmed schedule with your required ship date; use a defined on-time delivery target, such as 95%, if suitable for the program. | Capacity figures are unsupported, lead times exclude key production stages, or delays are not communicated promptly. |
| Packaging and export readiness | 8% | Packaging specifications, carton dimensions and weight, drop or handling test results where relevant, and loading or palletization plans. | Approve packaging against the product’s weight, finish, shipment method, and destination handling conditions; confirm shipping marks in advance. | Packaging has not been tested or reviewed for transit damage, or carton and loading details are unavailable. |
| Compliance and product documentation | 8% | Product specifications, test reports, declarations, and market-specific documentation applicable to the product and destination. | Identify destination-market requirements before ordering and verify that documents match the exact product, materials, and configuration. | Documents are generic, expired, issued for a different product, or presented as universally valid without checking destination rules. |
| Commercial terms and total landed cost | 8% | Itemized quotation, tooling or setup charges, minimum order quantity, payment terms, quotation validity, and proposed Incoterm and named place. | Compare like-for-like specifications and calculate landed cost, including freight, insurance, duties, inspection, and packaging where applicable. | Unclear inclusions, unexpected charges, or an Incoterm stated without the required named place and edition. |
| Communication and supply-chain risk | 7% | Named points of contact, escalation process, subcontracting disclosure, business references where available, and contingency plans for disruption. | Set response and approval timelines, disclose critical subcontractors, and agree how changes or production risks will be reported. | Unreported subcontracting, inconsistent specifications across communications, or no clear escalation route. |