| Legal and Business Identity | Confirm the supplier's registered legal entity, manufacturing address, export authorization, and years in operation. | Request a current business license, factory address, company bank-account details, and a live video or third-party factory audit. | Legal entity, payment beneficiary, and manufacturing location should be consistent. | 8% | Payment requested to an unrelated personal or third-party account; unclear factory ownership. |
| Relevant Manufacturing Experience | Assess experience with the required can format, filling product, container material, line speed, and hygiene level. | Ask for anonymized project references, machine photographs, commissioning records, and a list of compatible can sizes and products. | Supplier can demonstrate completed projects with the same or closely comparable application. | 10% | Only generic equipment photos are provided; no evidence of comparable installations. |
| Filling Accuracy | Verify volume or weight consistency, product loss, filling temperature, foaming behavior, and the effect of product viscosity. | Conduct a factory acceptance test using the customer's product or a documented equivalent; record multiple samples at start-up and steady state. | Acceptance limits should be written into the contract and verified with calibrated measuring equipment. | 12% | Accuracy is stated without a test method, sample size, product conditions, or acceptance tolerance. |
| Rated Throughput | Compare the guaranteed output with actual output after allowing for changeovers, rejects, cleaning, and normal production interruptions. | Request a timed production test and define acceptable reject rate, operating hours, container specifications, and product parameters. | Use guaranteed net output rather than only the machine's maximum theoretical speed. | 10% | The quoted speed applies only to an ideal product, one can size, or short-duration testing. |
| Construction and Hygiene | Review product-contact materials, weld quality, surface finish, drainage, cleanability, guarding, and access for inspection. | Request material certificates for product-contact parts, hygienic design drawings, cleaning procedures, and photographs of internal product paths. | Product-contact areas should use documented food-appropriate materials and be designed for repeatable cleaning. | 10% | Unidentified product-contact materials, inaccessible dead zones, rough welds, or poor drainage. |
| Controls and Electrical System | Verify control architecture, electrical standards, safety circuits, remote diagnostics, data access, and availability of replacement components. | Request electrical drawings, I/O lists, software backup arrangements, component schedules, and a demonstration of fault handling. | Drawings, parameter backups, passwords, and spare-part references should be delivered with the machine. | 8% | Proprietary parts are used without documentation or the supplier refuses to provide software and electrical records. |
| Quality Management | Determine how incoming parts, machining, assembly, testing, calibration, and final inspection are controlled. | Review inspection checklists, calibration records, nonconformity procedures, traceability records, and quality certificates where applicable. | A documented inspection process exists and test results are linked to the machine serial number. | 8% | Quality is described only as “strict” without records, procedures, or measurable inspection points. |
| Factory Acceptance Test | Confirm that the supplier will prove capacity, filling performance, changeover, safety functions, cleaning, and alarm recovery before shipment. | Use a signed FAT protocol covering product conditions, can dimensions, test duration, sample quantity, acceptance criteria, and corrective actions. | FAT results are documented and unresolved deviations have a written closure plan. | 9% | Supplier requests final payment or shipment without a defined FAT or without objective acceptance criteria. |
| Installation and Commissioning | Clarify who handles mechanical installation, electrical connection, utilities, calibration, trial production, and operator training. | Request a commissioning plan, required utility list, site-readiness checklist, travel terms, training agenda, and completion report template. | Responsibilities, milestones, travel costs, and completion conditions are stated in the quotation and contract. | 8% | Installation is excluded from the price and no technical site requirements are supplied before shipment. |
| After-Sales Response | Evaluate technical support hours, response channels, remote troubleshooting, escalation, and local service capability. | Obtain a written service-level agreement with response times, support scope, spare-part response, and escalation contacts. | Critical production issues receive a defined first response, with remote or on-site escalation procedures. | 8% | Support is available only through an individual salesperson; no service process or response commitment exists. |
| Spare Parts and Maintainability | Assess wear-part life, preventive maintenance intervals, standardization, inventory requirements, and replacement difficulty. | Request a two-year recommended spare-parts list, exploded drawings, part numbers, maintenance schedule, and lead times. | Routine parts are identifiable, replaceable with standard tools, and available within an agreed lead time. | 7% | No parts list is supplied, part numbers change without notice, or all repairs require factory technicians. |
| Warranty Protection | Review warranty duration, covered components, exclusions, labor, freight, response obligations, and remedies for repeated failure. | Require a written warranty clause covering defects, repair or replacement procedures, evidence requirements, and warranty start date. | Warranty terms are specific, measurable, and aligned with commissioning or accepted delivery. | 7% | Warranty is verbal, excludes major components broadly, or starts before installation and acceptance. |
| Delivery and Documentation | Verify manufacturing schedule, packaging, export documents, manuals, drawings, certificates, and shipment responsibilities. | Request a milestone schedule, packing specification, document index, shipping terms, and responsibility matrix. | Documentation is complete before shipment or tied to clearly defined contractual milestones. | 5% | Delivery dates are estimates only; manuals and drawings are promised after shipment. |
| Purchase Price | Compare the base machine price only after aligning capacity, can sizes, filling technology, controls, safety equipment, and included accessories. | Use an itemized quotation with quantities, specifications, exclusions, currency, taxes, packing, and payment milestones. | At least three technically comparable quotations should be normalized before price comparison. | 5% | A low headline price excludes change parts, testing, commissioning, documentation, or essential safety equipment. |
| Total Cost of Ownership | Calculate purchase, freight, installation, utilities, labor, cleaning, consumables, spare parts, downtime, and disposal costs. | Build a five-year cost model using expected operating hours, energy consumption, maintenance intervals, reject rate, and labor rates. | Select based on cost per accepted can and expected uptime, not only initial purchase price. | 10% | Supplier cannot provide energy data, maintenance assumptions, expected reject rate, or realistic operating conditions. |
| Commercial and Payment Risk | Check payment milestones, retention, performance security, currency exposure, change-order rules, and dispute procedures. | Use a contract with milestone payments linked to design approval, FAT, shipment, installation, and final acceptance. | A meaningful final payment remains due after successful commissioning and acceptance. | 8% | Large advance payment is required without inspection rights, contractual remedies, or acceptance holdback. |
| Overall Decision Rule | Combine technical performance, supplier verification, service capability, commercial protection, and five-year operating cost. | Score each category from 1 to 5, multiply by the suggested weight, and document all assumptions and unresolved risks. | Shortlist suppliers scoring at least 80/100 with no critical failure in safety, FAT, warranty, or legal verification. | 100% | Do not select a supplier solely because of the lowest quotation or the highest advertised speed. |