| Quality Management System | Documented incoming inspection, assembly inspection, calibration control, final testing, nonconformance handling, and corrective-action procedures. | A current ISO 9001 certificate issued by an accredited certification body, with the certificate scope covering manufacturing or assembly of relevant equipment. | Check certificate number, validity, scope, issuing body, and certification-body database where available. | Required |
| Placement Accuracy and Repeatability | Published placement accuracy, repeatability, supported component range, feeder compatibility, board dimensions, and machine configuration. | A controlled test report using a defined component package, board size, speed setting, inspection method, and sample quantity. Accuracy claims should not be assessed without test conditions. | Request a video or factory acceptance test using representative components and a mutually approved inspection standard. | Verify |
| Process Control and Traceability | Serial-number control, bill-of-material records, firmware or software revision control, supplier-part traceability, and final inspection records. | Sample inspection forms, calibration records, production traveler documents, and a documented retention period for quality records. | Review redacted records from a completed machine and confirm that critical components can be traced to purchase or inspection documents. | Required |
| Regulatory Certifications | Declaration of conformity and a technical file appropriate for the destination market, including electrical, electromagnetic compatibility, and machinery-safety documentation where applicable. | For European shipments, CE compliance may involve applicable requirements such as the Machinery Directive or Regulation, EMC requirements, and electrical safety requirements depending on the equipment design and transition rules. | Confirm that the declaration matches the exact model, electrical rating, applicable legislation, standards used, and responsible economic operator. | Market-specific |
| Factory Acceptance Testing | A written FAT protocol covering machine operation, placement performance, feeder operation, software functions, alarms, safety devices, and documentation completeness. | Signed FAT report with test conditions, measured results, open issues, corrective actions, and approval signatures from both parties. | Use sample boards and components that reflect the buyer’s actual production requirements before shipment. | Required |
| After-Sales Service | Warranty duration, remote diagnostic process, response-time commitment, escalation procedure, preventive-maintenance guidance, and availability of service engineers. | A signed warranty and service-level agreement specifying exclusions, response targets, working hours, remote-support channels, and chargeable services. | Request anonymized service records or customer references and confirm support coverage in the buyer’s time zone. | Required |
| Spare Parts and Training | Recommended spare-parts list, part numbers, lead times, storage conditions, operator training, maintenance training, and manuals in the agreed language. | Parts list linked to the machine bill of materials, training agenda, attendance record, maintenance schedule, and revision-controlled manuals. | Check the availability and price of critical wear parts before signing the purchase contract. | Verify |
| Export and Documentation Support | Commercial invoice, packing list, shipping marks, certificate of origin when required, export packing specification, installation instructions, and customs classification information. | Documents must match the contract, machine serial number, package count, gross and net weights, country of origin, and destination requirements. | Approve draft export documents before shipment and have the importer or customs broker review classification and local requirements. | Required |
| Packaging and Transport Risk | Export-grade packaging plan, moisture protection, shock protection, vibration control, lifting points, center-of-gravity marking, and unpacking instructions. | Packing photographs, package dimensions, weight data, inspection checklist, and transport insurance responsibilities defined in the sales contract. | Inspect packaging before dispatch and require photographs of the machine, protective materials, crate labels, and sealed packages. | Verify |
| Commercial and Supplier Risk | Legal entity details, bank-account consistency, quotation validity, payment milestones, delivery terms, warranty remedies, ownership of software, and change-control provisions. | Company registration information, signed contract, proforma invoice, agreed Incoterm under Incoterms® 2020, and documented acceptance criteria. | Perform legal-entity and bank-detail checks independently; avoid payments to unrelated third parties without documented contractual justification. | Required |